Shipping policy
Receipt of orders
- Orders received before 1.30pm on a working day will be processed and dispatched the same day.
- Orders received after 1.30pm will be processed the following working day.
- Orders received on weekends and bank holidays will be processed on the next working day.
- Delivery time will begin as soon as your order leaves our warehouse.
Amendment or Cancellation of Orders
Please note that during December, due to the high volume of orders, we are unable to amend or cancel any orders. We have extended our returns policy until 12th January 2026, so you can return any unwanted item(s) back to us using the below Returns Form and free returns label. Products must be unused, in original condition with tags and packaging.
If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order.
If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. Simply complete the "Returns Form" included with your order.
FREE Delivery Over £40.00
We offer FREE delivery to the UK only on orders over £40.00. Orders must contain £40.00 of physical products.
Express Delivery £5.95
- Delivery will be made by DPD Next Day. You will be sent tracking information via email for all tracked UK orders.
- DPD aims to deliver your parcel the next working day (subject to any events that are beyond our reasonable control). Weekend delivery is not guaranteed and is subject to your local delivery depot. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. may take longer due to their geographical location.
- Deliveries can only be made to the UK. We are unable to accept any order for delivery to Eire or any other address outside of the UK.